Your information, clearly explained.

What this policy covers

This policy applies to the AlteraLab website and other pages that link to it. A programme, event, partner platform or third-party website may provide its own privacy notice where different practices apply.

Information we may collect

The information involved depends on how you interact with us.

• Contact details such as your name, email address, telephone number, organisation and role.
• Information included in enquiries, applications, registrations, surveys or feedback.
• Participation details and preferences needed to organise an event, programme or experience.
• Technical information such as browser type, device information, IP address, approximate location and pages viewed.
• Communications exchanged with AlteraLab.

Where an activity involves photography, video, sensitive information or information about children, an additional notice or consent process may apply.

How we may use it

• Respond to enquiries and requests.
• Organise programmes, events and collaborations.
• Communicate relevant news or opportunities where permitted.
• Improve our website, services and accessibility.
• Maintain security, prevent misuse and troubleshoot problems.
• Keep appropriate operational records and meet applicable obligations.

Where required, we will rely on an appropriate legal basis for the way information is used.

When information may be shared

We may share relevant information only where it supports a stated purpose or an applicable obligation.

• Providers that support hosting, forms, communications, analytics or event administration.
• Partners and co-organisers where needed to deliver an activity and where you have been informed.
• Professional advisers, regulators or public authorities where disclosure is required or reasonably necessary.
• A successor organisation in connection with a merger, restructuring or transfer of operations.

Some providers may process information in another country. Applicable safeguards and legal requirements may differ depending on the service and location involved.

Storage, security and retention

We use administrative and technical measures intended to protect the information in our care. No website, transmission or storage system can be guaranteed to be completely secure.

Information is generally kept only for as long as reasonably needed for the purpose for which it was collected, including operational, record-keeping and legal needs. Retention periods may vary by type of information and activity.

Your choices and requests

Depending on applicable law, you may be able to ask us to access, correct, delete or restrict the use of your personal information, object to certain uses, or withdraw consent.

You can unsubscribe from marketing messages through the link in the message or contact us directly. Cookie preferences can be reviewed through Cookie settings, where available.

We may need to verify your identity before completing a request, and some requests may be subject to lawful exceptions.

Changes to this policy

We may update this policy as our website, services or legal obligations develop. The date shown at the top identifies the latest version.